A federal grand jury returned a six-count indictment charging Jessa Zayas, 34, of Santa Clarita, with healthcare fraud and aggravated identity theft for submitting millions of dollars in of fraudulent claims for hospice care to Medicare. According to court records, Zayas was the CEO and owner of Healing Hands Hospice and Humane Love Hospice, which are based in Van Nuys, while also working another full-time job. Zayas caused Healing Hands and Humane Love to fraudulently bill Medicare for hospice care supposedly provided to over 100 people who were not in fact terminally ill. Zayas knew these individuals were not terminally ill as was represented to Medicare, and that they therefore were ineligible for the Medicare hospice payments. The total amount of fraudulent Medicare billings caused by Zayas from June 2023 through May 2025 was at least $2,500,000.
Zayas and others obtained personal Medicare information for the supposed hospice patients by going to retirement homes in Fresno and Kern Counties. To avoid detection, they made these visits after hours when most of the retirement residences’ managers were gone for the day. Zayas and others knocked on the patients’ doors and asked them for their information so that they could enroll them in hospice. Zayas then caused the Medicare claims to be submitted with false representations about terminal illness and submitted forged doctor’s certifications when Medicare asked for supporting documentation. The Medicare payments were deposited into banks accounts that Zayas controlled. The FBI and HHS OIG arrested Zayas and executed a search warrant at her home last week. Among other evidence, the FBI seized $77,000 in cash that Zayas had hidden in boxes underneath her bed.