The United States Attorney’s Office for the District of Nevada secured an agreement with Sunrise Hospital & Medical Center, LLC, to ensure that patients and their companions who are deaf have appropriate auxiliary aids and services, including qualified in-person or video remote interpreting services. The new internal policies as per the agreement will be enforced in all 190 affiliated healthcare facilities across the United States. The settlement agreement resolves a complaint under the Americans with Disabilities Act (ADA) by a deaf father who accompanied his eight-year-old daughter during a Sunrise Hospital emergency room visit where the hospital denied him an American Sign Language interpreter in violation of the ADA. Instead, the father was forced to use an unreliable means of communication to attempt to relay and receive information from emergency room staff, including the doctor caring for his daughter. As a result, he did not understand the extent of his daughter’s condition, medication being administered, vital details about the discharge process and treatment plan. Consequently, the father and his daughter suffered unnecessary stress, fear, and confusion.