Frontline Work When Everyone Is Angry
In October 2020 Dr. Adrienne Boissy, then the chief patient experience officer at Cleveland Clinic, had a big problem, and it wasn’t just Covid-19. Caregivers…
Man acquitted of all charges in death of Illinois senior home resident left overnight in van
A manager at a Westmont senior-living residence has been acquitted of all charges of neglect related to the death of a woman forgotten on a…
Woman Pleads Guilty in Death of Woman at Colorado Assisted Living Facility
Attorney General Phil Weiser announced that Letticia Martinez, 28, pleaded guilty to neglect in the death of a resident at the Cappella Assisted Living and…
CISA Publishes Phishing Infographic for Organizations to Use to Educate Their Workforce
The Cybersecurity and Infrastructure Security Agency (CISA) published a phishing infographic to help protect both organizations and individuals from successful phishing operations. The infographic provides…
Home Healthcare Agency Settles Fraud Claims for $1.26M and Agrees to Pay $2M
Breon Peace, United States Attorney for the Eastern District of New York, and Letitia James, New York State Attorney General, announced a settlement agreement with…
Multiple Residents Rescued from Fire at Texas Nursing Home
Multiple residents were displaced after a fire broke out shortly after 6 a.m. at a Watauga nursing home on Friday. Officials said a staff member…
New York Governor Approves Notification Law for Nursing Homes
Residential care facilities in New York will be required to notify residents and their families when an infection is confirmed in the facility under legislation…
Cow Smashes through Physician Office Doors in Virginia after Jumping off Trailer
This may sound like something out of a movie, but it’s not; a 650-pound cow recently had to be rescued out of a doctor’s office…
Pennsylvania Man Sentenced for Stealing $500K from Nursing Home Residents
A State College man is headed to jail for being part of scheme that attempted to steal hundreds of thousands of dollars from a group…
DOJ and Ambulance Company Resolve Complaint Regarding ADA Violations
The US Attorney’s Office for the Western District of Washington and an ambulance company have reached a settlement agreement aimed at improving services for patients…